Local services in Mexico City

Mexico City offers a comprehensive network of local services designed to make your stay practical, safe, and comfortable. Transport, health, connectivity, and visitor assistance are well integrated to facilitate mobility and daily life in the city.

Transport and Mobility

The city has an extensive public transport system that includes the Metro, Metrobús, RTP, trolebuses, and light rail. The Tarjeta de Movilidad Integrada is required to access most of these services and can be purchased at authorised stations. Regulated taxis and apps such as Uber, Didi, and Cabify also operate. For short journeys, the Ecobici public bicycle system is a popular option.

Health and Emergencies

Mexico City has public hospitals, private clinics, and 24-hour pharmacies. In case of a medical emergency, the free number is 911. There are also assistance and information modules for visitors in high-traffic tourist areas.

Telecommunications and Connectivity

Free WiFi access is available in squares, parks, public transport, and cultural spaces. Several companies offer prepaid SIM cards with mobile data plans that are easy to purchase at shops and airports.

Banks and Currency Exchange

Bank branches generally operate from Monday to Friday during daytime hours, while ATMs function around the clock. For currency exchange, it is recommended to use official exchange houses located in commercial and tourist zones.

Tourist Information Centres

There are tourist information modules in key locations such as the Zócalo, Paseo de la Reforma, Coyoacán, Mexico City International Airport, and Felipe Ángeles International Airport, where you can obtain maps, recommendations, and assistance in several languages.

With this infrastructure of services, getting around and enjoying Mexico City is straightforward and reliable. A city prepared to welcome you and accompany you on your journey.